Data Retention Policy

Type of Personal Data Purpose Retention Period
Identity Data (e.g., first name, last name) To manage your account, process your orders, and provide customer support. Retained for as long as the user has an active account or as needed to fulfill the purpose for which it was collected. Deleted 2 years after account closure.
Contact Data (e.g., billing address, delivery address, email, phone number) To deliver products, send communications related to services or support requests, and respond to inquiries. Retained for as long as the user has an active account or as needed to fulfill the purpose for which it was collected. Deleted 2 years after the last interaction or account closure.
Financial Data (e.g., payment card details via third-party processors like Stripe, PayPal, etc.) To process payments for orders and prevent fraud. Payment details are not stored by Abelini directly. Data retention is determined by third-party payment processors' policies (e.g., Stripe, PayPal).
Transaction Data (e.g., details of payments to/from users, order history) To keep records of transactions, process refunds or returns, and comply with legal requirements (e.g., accounting and tax). Retained for 7 years after the transaction date to comply with accounting, tax, and legal obligations.
Technical and Usage Data (e.g., IP address, browser type, login data, usage data) To improve website functionality, analyze user behavior, and enhance security. Retained for 2 years from the date of collection or as long as needed to analyze and improve website performance and security.
Profile Data (e.g., username, password, order history, preferences, social media interactions) To manage your account, personalize services, and provide customer support. Retained for as long as the user has an active account or as needed to fulfill the purpose for which it was collected. Deleted 2 years after account closure.
Interaction Data (e.g., survey responses, competition entries) To administer surveys, competitions, and promotions and improve customer engagement. Retained for 1 year after the conclusion of the survey, competition, or promotion, unless required longer for legal compliance or record-keeping.
Marketing and Communications Data (e.g., marketing preferences, communication preferences) To send marketing communications and tailor promotional offers. Retained until the user opts out of marketing communications or withdraws consent. Deleted within 1 month after the opt-out or consent withdrawal.
Professional Data (e.g., employment history, CV details) To assess job applications and consider candidates for employment opportunities. Retained for 6 months after the recruitment process is completed, unless consent is given for a longer period (e.g., for future job opportunities).
Special Categories of Personal Data (if collected) Only processed as required by law or with explicit consent, for specific purposes (e.g., health data for workplace accommodations). Retained only for as long as necessary to fulfill the specific legal or consented purpose. Deleted immediately once no longer needed or upon withdrawal of consent.
Communications Data (e.g., emails, customer support chats) To provide customer support and respond to inquiries. Retained for 2 years from the date of the last communication or inquiry resolution.

Key Points:

  • Purpose-Based Retention: Your personal data is retained based on the specific purpose for which it was collected and processed.
  • Legal Compliance: Retention times are aligned with legal obligations, such as accounting, tax, and employment laws.
  • Data Minimization: Data is retained only for as long as necessary and is securely deleted or anonymized once no longer required.
  • Regular Review: Data retention periods are regularly reviewed to ensure compliance with evolving legal requirements and business needs.